Customer Relation Management Systems, Marketing Automation Platforms, Care and Billing Systems, Call Tracking Software, Live Chat, Content Management Systems and more!
The degree we rely on software in the senior living industry has dramatically increased in the last decade. And the benefits you can gain from this software are tremendous – if the software is integrated properly.
One of the challenges many face is time consumption due to duplicative entry of the same information in multiple systems (sometimes leading to human error in omission or incorrect entry).
And then there’s the amount of information that could be, but isn’t, transparent from one discipline to another. For example, marketing feeds your sales organization. But if your sales operation cannot see the data that is powering marketing decisions, how can the two collaborate in strategy to drive the right kind of traffic?
At Elite, our team of experienced technology integration consultants provides the tools and resources you need to assess, customize and implement technology solutions that streamline your sales and marketing processes and decrease manual data entry.
Whether you are looking to create a closed-loop system between your CRM, MAP and Care and Billing System or want to evaluate the implementation of a new CRM, no project is too large or small for our team.
Our process includes:
- Identifying the current state of sales and marketing software (including benefits and limitations of current systems)
- Creation of a sales and marketing software blueprint
- Identification of project milestones
- Execution/implementation of software integrations per the scope of the project